Privacy Policy

Last updated: November 2025

At Bilgisam Ltd ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bilgisam.com or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Fill out a contact form
• Purchase our products or services
• Participate in surveys or promotions

This information may include:

• Name and surname
• Email address
• Phone number
• Company name
• Payment information

Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referral source

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand and analyze how you use our services
• To develop new products, services, and features
• To communicate with you for customer service, updates, and marketing
• To process transactions and send related information
• To prevent fraud and ensure security

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

4. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who provide services on our behalf
• Legal Requirements: We may disclose your information if required by law
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@bilgisam.com
• Address: Bilgisam Ltd, London, United Kingdom