Privacy Policy
Last updated: March 2026
At Bilgisam ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bilgisam.com or use our outsource software development and AI agent services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request a software development project quote
- Use our AI development agent
- Subscribe to our services
- Fill out a contact form
- Purchase our products or services
This information may include:
- Name and surname
- Email address
- Phone number
- Company name
- Project requirements and specifications
- Payment information
AI Agent Interaction Data
When you use our AI software development agent, we may collect:
- Conversation history and prompts
- Uploaded files (images, documents) for project analysis
- Generated code and design outputs
- Tool usage preferences (web search, image generation, etc.)
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referral source
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide outsource software development services
- To operate and improve our AI development agent
- To process project requests and deliver software solutions
- To communicate with you about project progress and updates
- To process transactions and send related information
- To improve our AI models and service quality
- To prevent fraud and ensure security
3. AI Data Processing
Our AI development agent processes your inputs to provide software development assistance. We want you to know:
- Your conversations are used to generate responses and are stored securely
- Uploaded files are processed for project analysis and are not shared with third parties
- AI-generated outputs (code, designs, analysis) are your property
- We do not use your project data to train AI models without your consent
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website.
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Preference Cookies: Remember your settings and preferences
5. Data Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: Third-party vendors who provide services on our behalf (hosting, payment processing)
- AI Model Providers: We send conversation data to AI model providers to generate responses, subject to their privacy policies
- Legal Requirements: We may disclose your information if required by law
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure authentication, and access controls.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to request deletion of AI conversation history
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: bilgisam@gmail.com
- Address: Bilgisam, 30 N Gould St Ste R, Sheridan, WY 82801, United States